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Conditions

Our rental conditions
Our terms of payment :

 

*** The Deposit of 25% of the total amount must be paid at the time of booking by bank transfer within 24 hours, to be used on the rental, the balance (75%) being payable imperatively 30 days before the availability of the premises by bank transfer.

*** The security deposit :
The security deposit is paid to cover any damage that may be caused to the rented property and to the movable or other objects in the rented premises as well as to the various charges and consumption.
This sum will be refunded within one month, after deduction of the objects replaced, the possible expenses of restoration, additional cleaning and the amount of the consumptions in particular water and electricity.
If the security deposit is insufficient, the taker undertakes to make up the full amount. If the rental has a telephone, the deposit will only be refunded after receipt of the statements. The security deposit must be returned on the day of your arrival by cheque or bank imprint.


***Housekeeping :
The cleaning package at the end of your stay is compulsory and will be applied on the announced rate.

Depending on the type of property rented this package represents a variable amount depending on the villas or apartments.

***Stay tax:

The commune having established a tourist tax, you are required to pay it to the agency when you enter the premises.

Tariff in force according to the TCO Reunion Island.

(for more information: https://tco.taxesejour.fr)

Tax capped at 2.30 euros per person per night.


Contract and payment of the rentals :

 

***Insurance
A holiday certificate must be returned to us, it is free of charge and must be requested from your insurance, it is a cover covered by your home insurance.

***Swimming pool:
Securing access to the pool, does not in any way exclude the effective and visual surveillance of people and especially children.
The owners, the agency, and its representatives decline all responsibility in case of accident.

***A minimum of 5 nights is compulsory for each rental.

***Our rentals do not accept parties.

***Our rentals are planned for a precise and non modifiable number of tenants, this number is stipulated in the advertisements.

***Entry into your rental is at 4pm and exit from your rental is at 10am.

***Linen is provided, except beach towels.

***Interior space is non-smoking.

***Respect of the place and the neighborhood, no untimely parties.

***Closing doors, bay windows, blinds in your absence.

***In your absence, please turn off the air conditioners. Any excessive consumption will be charged.


Cancellation conditions :

* OUT OF THE DEPOSIT:

** Up to 30 days before arrival, the deposit will be refunded minus a 50€ handling fee.

** Less than 30 days prior to arrival, the deposit will not be refunded, it will remain the property of the owner.

* OUT OF THE COST OF THE STAY

** In the event of cancellation after the payment of the deposit and the balance of the stay, the full amount will be retained by the renter.

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